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Achievements
I worked in the rental facility, the vehicle resale lot, FAMCAMP (the on base RV campground), and off base trips.
Skills and knowledge acquired:
Skills and knowledge acquired:
- Customer service
- Communication
- Multitasking
- Cash Handling
- Phone Etiquette
- Became more proactive
- Seen the importance of providing opportunities amongst staff to build comradery
- Learned reasoning behind policies and occasions in which it is acceptable to exercise authority or make exceptions for customers
- Learned how and when to stand firm to manage angry or disgruntled customers